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360 help plz
HeroEagle
Level 23
  #1 (permalink) Angry 360 help plz 07-08-2008
 
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Okay, (sigh) when I try to download a "Premium Content" item from marketplace, it gives me this error saying that my family settings are blocking me from downloading premium content. So I was like, okay.... I'll just go change that. Well I go to system.. family settings.. HeroEagle... (signing in).. then it brings up this Error saying "Can't connect to xbox live please try again later, go to xbox.com/support for more info." Well I have had to try it at least 80 times before I called 18004MYXBOX. They told me to try and change it on the computer, I tried. Didn't work, brought up a page saying "Sorry page not available." I talked to them a good 41 minutes and they couldn't fix my problem either. This problem gets me pissed because not only can I not download premium content with microsoft points that I paid for, but also I can't talk to anyone on any 360 game. SO I was wondering if anyone has had this problem and fixed it. OR knows how to fix it so I can be a happy little gamer again.
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360 help plz
ComonST
n00b (level 8)
  #2 (permalink) Default 07-09-2008
 
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My guess is your under 18, so that means you have a Child account?

Heres the easiest possible fix.

Child Account Promotion

Make a new Hotmail over the age of 18.
When doing the Account graduation thing (From the Account Management section), enter in the parent account.
Then enter in your new Email (Over 18)
Know when you go to the family settings, everything should be enabled.

This problem only happens if its a child account.
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360 help plz
HeroEagle
Level 23
  #3 (permalink) Default 07-09-2008
 
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The promote thing doesnt show up on my xbox since I'm not 18. And when I try changing the Windows Live ID I get the same error message, can't connect to xbox live.
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CAN YOU HELP ME WITH THIS PROBLEM?

http://www.halo3forum.com/tech-suppo...-help-plz.html

GT: HeroEagle

Add me for Rock Band, Guitar Hero 3, American Wasteland, Perfect Dark Zero, or Halo 2.
 
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